Shipping Policy
update: ANIURN — SHIPPING POLICY
Last Updated: August 13, 2026
At AniUrn, we understand the importance and emotional value of every memorial urn. We carefully prepare, package, and ship every order using reliable shipping services.
1. SHIPPING AVAILABILITY
AniUrn currently ships to the following countries:
- United States
- United Kingdom
- Canada
- Australia
- India
Shipping availability may vary depending on the destination and available courier services.
If shipping is unavailable to a particular location, we will notify the customer before processing the order.
2. SHIPPING CHARGES
We currently offer FREE SHIPPING on orders shipped to the destinations listed in this Shipping Policy.
If any additional shipping charge applies to a specific destination or order, the applicable charge will be clearly displayed before the order is completed.
3. ORDER PROCESSING TIME
International Orders:
International orders are generally processed and dispatched within 2–3 business days.
Orders Within India:
Orders within India are generally processed and dispatched within 3–4 business days.
Processing time begins after successful order confirmation and payment.
Personalized products may require additional processing time depending on the customization requested. If additional time is required, we will communicate this to the customer where appropriate.
4. ESTIMATED DELIVERY TIME
Estimated delivery time after dispatch is:
United States:
7–8 business days
United Kingdom:
7–8 business days
Canada:
7–8 business days
Australia:
7–8 business days
India:
Metro Cities:
3–5 business days
Non-Metro or Remote Areas:
5–10 business days
Delivery times are estimates only and are not guaranteed delivery dates.
Actual delivery times may vary depending on destination, courier operations, customs clearance, weather conditions, public holidays, and other circumstances outside our reasonable control.
5. SHIPPING CARRIERS
Depending on the destination and service availability, orders may be shipped using reliable courier and logistics providers, including:
- DHL
- UPS
- Other reliable shipping partners where appropriate
The shipping carrier may vary depending on the destination and availability.
6. ORDER TRACKING
Once your order has been dispatched, tracking information will be provided where available.
Tracking information may be sent by email or SMS.
Customers may also use the Order Tracking section available on the AniUrn website where applicable.
Tracking information may take some time to become active after the shipment has been handed over to the courier.
7. SECURE PACKAGING
Every memorial urn is carefully packaged using appropriate protective materials designed to reduce the risk of damage during transportation.
We take particular care when preparing memorial products because we understand their emotional importance.
8. DELIVERY DELAYS
Delivery may take longer than the estimated timeframe because of circumstances such as:
- Customs clearance
- Weather conditions
- Public holidays
- Courier delays
- Remote delivery locations
- Incorrect or incomplete shipping information
- High shipping volumes
- Other circumstances outside our reasonable control
During major holidays, festive periods, or unusually high order volumes, processing and delivery times may also be extended.
We will make reasonable efforts to assist customers when shipping delays occur.
9. CUSTOMS, DUTIES AND TAXES
For international shipments, the destination country may impose customs duties, import taxes, VAT, or other charges.
Any such charges, where applicable, may be the responsibility of the customer unless otherwise stated at checkout or required by applicable law.
Customs clearance times are outside AniUrn's control.
Customers are responsible for providing accurate shipping information required for delivery and customs processing.
10. INCORRECT SHIPPING INFORMATION
Customers are responsible for providing accurate and complete shipping information during checkout.
If an incorrect or incomplete address is provided and the package cannot be delivered, additional shipping or reshipping charges may apply where permitted.
Please contact us as soon as possible if you notice an error in your shipping information.
11. LOST, DAMAGED OR DELAYED SHIPMENTS
If your order appears to be lost, significantly delayed, or arrives damaged, please contact us at:
support@aniurn.com
Please provide your order number and relevant delivery information so that we can investigate the issue and assist you.
For damaged packages, customers should contact us as soon as reasonably possible after delivery and provide photographs of the package and product where requested.
12. DELIVERY DATES
All delivery times shown on the AniUrn website are estimates.
AniUrn does not guarantee an exact delivery date because final delivery depends on the shipping carrier and circumstances that may be outside our control.
13. PERSONALIZED PRODUCTS
Personalized products may require additional preparation time because each order may require individual customization.
Any applicable additional processing time will be communicated to the customer where appropriate.
Customers should carefully review personalization information before completing their order.
14. CONTACT US
If you have questions about shipping, delivery, tracking, or your order, please contact us.
AniUrn
Operated by OKEYORO CRAFT
Email:
support@aniurn.com
Business Address:
Shop No. 08, Krishna Market,
Krishna Nagar,
Bulandshahr,
Uttar Pradesh 203001,
India
We are committed to preparing and shipping every memorial urn with care and respect.
Last Updated: August 13, 2026
At AniUrn, we understand the importance and emotional value of every memorial urn. We carefully prepare, package, and ship every order using reliable shipping services.
1. SHIPPING AVAILABILITY
AniUrn currently ships to the following countries:
- United States
- United Kingdom
- Canada
- Australia
- India
Shipping availability may vary depending on the destination and available courier services.
If shipping is unavailable to a particular location, we will notify the customer before processing the order.
2. SHIPPING CHARGES
We currently offer FREE SHIPPING on orders shipped to the destinations listed in this Shipping Policy.
If any additional shipping charge applies to a specific destination or order, the applicable charge will be clearly displayed before the order is completed.
3. ORDER PROCESSING TIME
International Orders:
International orders are generally processed and dispatched within 2–3 business days.
Orders Within India:
Orders within India are generally processed and dispatched within 3–4 business days.
Processing time begins after successful order confirmation and payment.
Personalized products may require additional processing time depending on the customization requested. If additional time is required, we will communicate this to the customer where appropriate.
4. ESTIMATED DELIVERY TIME
Estimated delivery time after dispatch is:
United States:
7–8 business days
United Kingdom:
7–8 business days
Canada:
7–8 business days
Australia:
7–8 business days
India:
Metro Cities:
3–5 business days
Non-Metro or Remote Areas:
5–10 business days
Delivery times are estimates only and are not guaranteed delivery dates.
Actual delivery times may vary depending on destination, courier operations, customs clearance, weather conditions, public holidays, and other circumstances outside our reasonable control.
5. SHIPPING CARRIERS
Depending on the destination and service availability, orders may be shipped using reliable courier and logistics providers, including:
- DHL
- UPS
- Other reliable shipping partners where appropriate
The shipping carrier may vary depending on the destination and availability.
6. ORDER TRACKING
Once your order has been dispatched, tracking information will be provided where available.
Tracking information may be sent by email or SMS.
Customers may also use the Order Tracking section available on the AniUrn website where applicable.
Tracking information may take some time to become active after the shipment has been handed over to the courier.
7. SECURE PACKAGING
Every memorial urn is carefully packaged using appropriate protective materials designed to reduce the risk of damage during transportation.
We take particular care when preparing memorial products because we understand their emotional importance.
8. DELIVERY DELAYS
Delivery may take longer than the estimated timeframe because of circumstances such as:
- Customs clearance
- Weather conditions
- Public holidays
- Courier delays
- Remote delivery locations
- Incorrect or incomplete shipping information
- High shipping volumes
- Other circumstances outside our reasonable control
During major holidays, festive periods, or unusually high order volumes, processing and delivery times may also be extended.
We will make reasonable efforts to assist customers when shipping delays occur.
9. CUSTOMS, DUTIES AND TAXES
For international shipments, the destination country may impose customs duties, import taxes, VAT, or other charges.
Any such charges, where applicable, may be the responsibility of the customer unless otherwise stated at checkout or required by applicable law.
Customs clearance times are outside AniUrn's control.
Customers are responsible for providing accurate shipping information required for delivery and customs processing.
10. INCORRECT SHIPPING INFORMATION
Customers are responsible for providing accurate and complete shipping information during checkout.
If an incorrect or incomplete address is provided and the package cannot be delivered, additional shipping or reshipping charges may apply where permitted.
Please contact us as soon as possible if you notice an error in your shipping information.
11. LOST, DAMAGED OR DELAYED SHIPMENTS
If your order appears to be lost, significantly delayed, or arrives damaged, please contact us at:
support@aniurn.com
Please provide your order number and relevant delivery information so that we can investigate the issue and assist you.
For damaged packages, customers should contact us as soon as reasonably possible after delivery and provide photographs of the package and product where requested.
12. DELIVERY DATES
All delivery times shown on the AniUrn website are estimates.
AniUrn does not guarantee an exact delivery date because final delivery depends on the shipping carrier and circumstances that may be outside our control.
13. PERSONALIZED PRODUCTS
Personalized products may require additional preparation time because each order may require individual customization.
Any applicable additional processing time will be communicated to the customer where appropriate.
Customers should carefully review personalization information before completing their order.
14. CONTACT US
If you have questions about shipping, delivery, tracking, or your order, please contact us.
AniUrn
Operated by OKEYORO CRAFT
Email:
support@aniurn.com
Business Address:
Shop No. 08, Krishna Market,
Krishna Nagar,
Bulandshahr,
Uttar Pradesh 203001,
India
We are committed to preparing and shipping every memorial urn with care and respect.